Our philosophy is quite simple, to create everyday food items that taste just great. To help us achieve this we have a dedicated team of chefs who create outstanding food using locally sourced ingredients from the best suppliers in the West Country.
Our passionate, hardworking team starts early each morning, before most of us are awake. To them it's more than just food!
Our boss likes to quote his previous boss ‘Walt Disney’ who realized years ago. "You can dream, create, design and build the most wonderful place in the world, but it requires people to make the dream a reality."
We operate a similar philosophy at Fresha. Without the team, we would not exist in today’s market place. What visibly defines Fresha is the warmth and commitment of our staff, and the appreciation that our customers feel by the way they are treated. The Fresha team are friendly, approachable and helpful without being mechanical. Every customer is our guest; we welcome them in this way with our warm, friendly nature every day.
This has been instilled in the team, it is not by accident. Every employee is taught a set of behaviours, mannerisms and values that are specific to Fresha. We empower our team to surprise and delight our customers. It makes the customer feel great, and the employee also feels great about how they can help a customer.
Our primary focus is on being courteous followed by amazing food. It is important that we wait for the customer; the customer does not wait for us.
Because of this Fresha has become a company of choice for its customers, more than just food. They know many of our team members by name and have built individual relationships with them. Our corporate aim is to create satisfaction for all our customers by all working together to create a unified, customer focused, operating system.
Fresha is an outstanding company, exceeding customer expectations through empowered people, guided by shared values.