Fresha Cafe

To gain access to Fresha Cafe on line pre-order service you must first complete the registration section and agree the following terms and conditions. The following terms and conditions will come into effect once you have completed registration.

You are registering as a company or as an individual user. Access is via your user name and password, which is personal to you. We would ask that you immediately notify us at Fresha if a third party obtains your user name and/or password.

To make a purchase, simply look through the Fresha café menu, click on all items you wish to add to your order, ensuring you input the number of items you are ordering. Please be sure to include any special dietary requirements in the box provided.

When you have finished your order selection, please click on "finish order" and you will be asked for your personal order details and asked to make a payment. Payment must be made prior to confirmation of your order.

Our daily cut-off time for orders is two hours prior to the requested collection time up until 10.00am on the day of delivery. The Fresha Café is only open Mon – Fri.

Any cancellations to an order must be made by 4.00pm the day prior to collection.

The customer shall be solely responsible to Fresha for ensuring the accuracy of the terms of any order submitted and for providing to the company any necessary dietary details to ensure such accuracy.

An order is deemed to have been accepted only when you receive email confirmation to this effect. There may be occasions where it will not be possible to complete your order in full. In such cases, we will contact you and ask you to amend your order.

Should you have any difficulty in placing your order on-line please ring our kitchen on 01392 447701.

Any claim by the customer, which is based on any defect in the quantity, quality or condition of the goods, shall be notified to the company within 2 hours from the time of collection. If collection is not refused, and the customer does not notify the company accordingly, the customer shall not be entitled to reject the goods and the company shall have no liability for such defect or failure, and the customer shall be bound to pay the price for the goods as if the goods had been delivered fully in accordance with the contract.

The price charged will be that shown at the date of order. All prices are inclusive of VAT.

The customer shall pay the price of the goods at the time of placing the order.

We accept payment on-line by most leading credit and debit cards including Visa, MasterCard and Delta. Payment will be charged against your card at the time of order.

The liability of Fresha in contract, in respect of any products made or otherwise in connection with an order or for any loss, injury or damage attributable directly or indirectly thereto will at the sole option of Fresha, be limited to: (a) making replacement products (at Fresha's expense); or (b) refunding any sums paid to Fresha for the products.

Fresha will not be liable for any loss of profit or goodwill or opportunity or reputation suffered or incurred by or any third party, nor for any indirect or consequential loss.

Nothing in these terms will affect your statutory rights.

If you would like to make contact with us, please email us This e-mail address is being protected from spambots. You need JavaScript enabled to view it. Alternatively, we would welcome a phone call on 01392 447701.

At Fresha we aim to provide constant access to our web site, but we cannot guarantee this due to its technical nature. We cannot accept responsibility or liability for any interruption or delay on this site.